Tesco, a British multinational general merchandise and grocery retailer, has reportedly opened a new checkout-free store where customers may pick up products and leave without visiting a checkout counter.
According to reliable reports, Tesco is the latest supermarket chain to launch a store where high-tech cameras track what customers are purchasing.
The new ‘GetGo’ store opened on Tuesday (19th Oct) on London's High Holborn; the same Tesco outlet that was the first to become cashless.
Tesco GetGo launches a little over six months after Amazon opened its first till-less food shop in the United Kingdom, in Ealing, west London. the American retail and technology company currently has six Amazon Fresh stores in London and plans to add at least four more, including one near Tesco's Holborn store.
Since 2019, Tesco has been developing "frictionless" technologies at a trial location at its Welwyn Garden City headquarters.
Customers must use Tesco's app to access the shop, scanning it as they enter in the outlet.
They will select the things they want to purchase and walk out of the store; being charged and getting a receipt for the products they have purchased. There is also a part of the shop that is dedicated to age-restricted items, with a separate exit where employees will verify ID.
Weight sensors and cameras will register the products consumers pick up, and Tesco has emphasized that the shift away from conventional checkout would not result in a reduction in the number of people working.
The grocery company claims the Holborn outlet will continue to employ 22 people, which is in accordance with other convenience stores, says the supermarket chain.
Kevin Tindall, Managing Director, Tesco Convenience, stated that Tesco is always exploring ways to enhance the shopping experience, and its latest innovation offers a smooth checkout for consumers on the go, enabling them to save a little more time.
This is still just a one-store experiment, but Tesco is thrilled to see how its consumers react, Tindall added.